PAYMENT AND SHIPPING

Payment

We accept online card payment with MasterCard or VISA or payment via PayPal account. PayPal hides your financial details so you don't have to share them online. Conscients never accesses any financial details.

 

Free shipping for orders over 100 EUR in metropolitan France

In metropolitan France, shipping costs are 3 EUR and are free for orders over 100 EUR. Shipping costs are 10 EUR for DOM TOM and international delivery. 

 

Delivery with Colissimo

Your order is sent within 48 hours following its confirmation. We use Colissimo services. You can track your order with the tracking number we send you by email. 

 

Returns and exchanges

If you are not fully satisfied with your product, no problem ! The product that you return must be in perfect condition, and not worn, used or washed. Send us an email at commandes@conscients.com, then you can return the product within 7 days. You will receive a full refund for the item, excluding the return cost.

 

Exchanges

The size does not fit ? Send us an email to check we have the size you need (commandes@conscients.com), if it's ok, you can return the item (in perfect condition, not worn, used or washed) within 7 days. When we have received and approved your returned item, the return postage will be deducted from your refund.