You can pay with Credit Card, Paypal or by bank transfer. Credit card transactions are secured by Stripe. Conscients never accesses any financial details.
We treat orders from Monday to Friday, and send them within 48 hours following its confirmation. We use Colissimo service or 'Lettre suivie' depending on the weight and size of the package.
We offer the best shipping fees we can. They include costs of treatment and expedition (depending on the volume, weight and destination), and printing costs for tree plantation certificate.
Shipping fees France (Printed certificate : add 0,80€ each)
0-250 gr : 4€ TTC
251-500 gr : 5,50€ TTC
501-750 gr : 7€ TTC
1-2 kg : 9€ TTC
2-5 kg : 13,50€ TTC
Shipping fees Europe (Printed certificate : add 0,80€ each)
0-250 gr : 9,50€ TTC
251-500 gr : 13€ TTC
501-750 gr : 19€ TTC
Shipping fees World (Printed certificate : add 0,80€ each)
0-250 gr : 10€ TTC
251-500 gr : 14€ TTC
501-750 gr : 22€ TTC
If you order a product as an online gift and want it sent directly to the recipient, you might submit the recipient's name and address, and ask us to add a message on your behalf.
If you are not fully satisfied with your product, no problem ! The product that you return must be in perfect condition, and not worn, used or washed. Send us an email at contact@conscients.com, then you can return the product within 7 days. You will receive a full refund for the item, excluding the return cost.
The size does not fit ? Send us an email to check we have the size you need (contact@conscients.com), if we do, you can return the item (in perfect condition, not worn, used or washed) within 7 days. When we have received and approved your returned item, the return postage will be deducted from your refund.